Welcome to the Behaviour Smart Support Centre
Behaviour Smart Support Centre
Helping your whole team record behaviour and safeguarding concerns quickly and confidently.
Quicklinks
Share an issue or question for the Behaviour Smart team to review and resolved.
Ask quick questions and get instant guidance from our support chatbot Sophie.
Access help files for Behaviour Smart, including guides and PDFs.
Go back to the Behaviour Smart homepage to access all features and resources.
How to use the Behaviour Smart Help Centre
Select your Behaviour Smart package
Choose Behaviour Smart Plus, Lite or Care so staff see the resources that match the system your setting is using.
Watch short training videos
Use the help videos for quick demonstrations of key tasks such as logging behaviour, recording incidents and creating Smart Plans.
Download PDF user guides
Each guide walks staff step by step through common tasks so they can follow along at their own pace.
Share with your team
Add links to your internal staff handbook, induction pack or safeguarding training pages so that everyone knows where to go for support.
Ask for help when you need it
Use the Open Ticket, Arrange a Support Call or Behaviour Smart Chatbot options at the top of the page if you need personalised support.
