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Why the Process of Creating Behaviour Support Plans Matters More Than the Document Itself

July 17, 20253 min read

Beyond Behaviour Plans—Why Process is Power

In every UK school, supporting pupils with behavioural needs is a daily challenge. Behaviour Support Plans (BSPs) are essential tools—but they’re only as effective as the process behind them. At Behaviour Smart, we call these personalised, tech-assisted plans “Smart Plans.” While the final document matters, it’s the collaborative, reflective journey that drives real, lasting improvement.


Behaviour Plans Are Not Just Paperwork

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According to the SEND Code of Practice, successful support hinges on person-centred planning. That’s what Smart Plans are all about.


Why Collaboration Creates Stronger Behaviour Plans

Behaviour is complex. No single person sees the full picture. That’s why the best support plans are co-created by a team.

  • Teachers contribute classroom observations

  • Support staff offer insights from break times, lunch halls, and playgrounds

  • Parents bring context from home

  • Pupils (where appropriate) share what helps them feel safe and successful

Collaborative planning = more personalised, practical, and effective support strategies.


Reflection Unlocks Patterns and Progress

The process of planning behaviour support encourages crucial reflection:

🤔 What behaviours are we seeing?

🤔 What triggers are evident?

🤔 What strategies have worked before?

🤔 Are we responding consistently?

These conversations often uncover patterns and unmet needs—vital insights that are lost when plans are made in isolation.


How Behaviour Smart AI Supercharges the Process

At Behaviour Smart, we believe in human-first technology. Our AI tools amplify professional judgement, not replace it.

Here’s how our platform supports schools:

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✔️ Smart Plans are living documents—adaptive, data-informed, and easy to keep relevant.


It’s Not Just About the Plan—It’s About the People

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The Smart Plan is the product, but the process is the progress.

When staff take time to come together, share ideas, and co-create support plans, they’re doing more than writing a document—they’re:

🧡 Building trust

🧡 Sharing responsibility

🧡 Driving inclusion

Backed by Behaviour Smart AI, teams can streamline admin while keeping relationships at the centre.


Taking the Next Step

If you’re looking to improve behaviour support in your school, focus on the process. Use Smart Plans as an opportunity to bring your team together, learn from each other, and build a shared commitment to every pupil’s success. With Behaviour Smart, you’re never alone—our AI and support resources are here to help you every step of the way.


Useful Resources for Further Reading

SEND Code of Practice – UK Gov

Mental Health and Behaviour in Schools – DfE Guidance

EEF: Improving Behaviour in Schools

NASEN – Behaviour and SEND

Behaviour Smart

Behaviour Smart Smart Plan Features


Frequently Asked Questions about Behaviour Support Plans

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❓ What is a Behaviour Support Plan (BSP)?

A Behaviour Support Plan is a proactive, personalised strategy used in schools to help pupils manage their behaviour positively. It includes tailored strategies, support mechanisms, and team-agreed actions to reduce challenging behaviours.

❓ Why is the process of creating a BSP so important?

The process allows staff, parents, and pupils to reflect, collaborate, and align on effective strategies. This reflection often uncovers key triggers and solutions that improve the pupil’s overall school experience.

❓ How does Behaviour Smart AI help in developing BSPs?

Behaviour Smart AI supports teams by analysing behaviour data, identifying patterns, prompting planning questions, and enabling real-time collaboration—ensuring support plans are up-to-date and evidence-based.

❓ Can pupils be involved in creating their own behaviour plans?

Yes, where appropriate. Including the pupil’s voice increases buy-in and helps create strategies that feel supportive rather than punitive.

Dean Cotton, the founder and CEO of Behaviour Smart, kicked off his career in 1992 as a Nursery Nurse. Fast forward seven years, and he found himself working at a school for students experiencing Social, Emotional, and Mental Health challenges. It was here that he introduced a simple incident recording system that made a huge difference in how behaviour was managed. In 2005, Dean completed his Masters in Teaching and Learning, and before long founded Positive Behaviour Strategies Ltd, he was in high demand as a keynote speaker, author, expert witness, and behaviour consultant. Realising that incident recording was often time-consuming with little payoff, and armed with support from schools and children's homes and health care settings, Behaviour Smart was born!

Dean Cotton

Dean Cotton, the founder and CEO of Behaviour Smart, kicked off his career in 1992 as a Nursery Nurse. Fast forward seven years, and he found himself working at a school for students experiencing Social, Emotional, and Mental Health challenges. It was here that he introduced a simple incident recording system that made a huge difference in how behaviour was managed. In 2005, Dean completed his Masters in Teaching and Learning, and before long founded Positive Behaviour Strategies Ltd, he was in high demand as a keynote speaker, author, expert witness, and behaviour consultant. Realising that incident recording was often time-consuming with little payoff, and armed with support from schools and children's homes and health care settings, Behaviour Smart was born!

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