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Behaviour Smart Trust Centre

Data Processing Addendum

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Schools, children’s homes and other settings trust Behaviour Smart to process personal information about children, young people and staff. Protecting that information is fundamental to how we design, operate and improve our services.

The Behaviour Smart Trust Centre brings together clear information about how we protect personal data, secure our platform and manage the technology partners that help us provide our services. It is designed to support data protection officers, school and setting leaders, procurement teams and others responsible for assessing the services their organisation uses.

Behaviour Smart is provided by Behaviour Smart Ltd, company number 12846336, and is part of Team Teach.

How we protect information

The Trust Centre provides information about:

- Data protection: how personal data is collected, processed, protected and managed.

- Platform security: the technical and organisational measures used to protect the Behaviour Smart platform.

- Hosting and international transfers: where data is hosted and how any transfers outside the UK are protected.

- Artificial intelligence: how AI is used within Behaviour Smart, what information may be processed and the controls available to customers.

- Sub-processors: the third-party technology providers that support the delivery of Behaviour Smart.

- Data retention and deletion: how long information is retained and what happens to customer data when a contract ends.

- Security certifications and assurance: the standards, certifications and independent assessments supporting our security approach.

Understanding our respective responsibilities

When customers use Behaviour Smart to process pupil, staff or service-user information, the customer ordinarily acts as the data controller and Behaviour Smart acts as the data processor. As data controller, the customer determines why personal data is processed, the lawful basis for processing it and how Behaviour Smart should be used within its organisation. As data processor, Behaviour Smart processes customer data in accordance with the customer’s instructions and the terms of our Data Processing Addendum. We are responsible for maintaining appropriate security measures, managing our authorised sub-processors and supporting customers in meeting their data-protection obligations.

Legal and data-protection documents

This Privacy Notice has been written to inform prospective or current customers of Behaviour Smart about how and why we process your personal data. We will only collect and use your personal data in ways that are compliant with the applicable data protection legislation.

 

Behaviour Smart Data Processing Addendum 

This Addendum and its Data Processing Schedule reflects the arrangements between the Parties for Processing of the Personal Data by the Provider on behalf of the Customer, in connection with the provision of services under the Agreement.

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Behaviour Smart Data Protection Policy

This policy is to ensure that Behaviour Smart complies with the requirements of the UK General Data Protection Regulation and the Data Protection Act 2018 in addition to associated guidance and Codes of Practice issued under the legislation.

Behaviour Smart Terms and Conditions 

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Due-diligence documentation

Data Protection Impact Assessment for the Behaviour Smart platform. 

Please note that this is an internal DPIA completed by Behaviour Smart. Customers of Behaviour Smart will be responsible for completing their own due diligence.

Behaviour Smart Data Protection Impact Assessment for Open AI. 

Please note that this is an internal DPIA completed by Behaviour Smart. Customers of Behaviour Smart will be responsible for completing their own due diligence.

Behaviour Smart Information Security Policy

The Information Security Policy outlines Behaviour Smart’s organisational security

processes and standards. The policy is based on the sixth principle of the UK GDPR which

states organisations must protect the personal data, which it processes, against

unauthorised loss by implementing appropriate technical and organisational measures.

Behaviour Smart Records Management Policy 

This Policy provides a framework for ensuring that we comply with the requirements of the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other associated guidance and codes of practice.

Behaviour Smart Record of Processing Activities (RoPA)

This RoPA maps how we collect, store, and use personal data

Behaviour Smart footer logo with white text and orange tick, representing Behaviour Smart behaviour management and incident reporting software.

AI-powered behaviour management and the #1 behaviour tracking app for UK schools.

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© Copyright 2019 - 2026 Behaviour Smart Ltd.
All Rights Reserved.